Privacy Policy at BC Poker – How Your Personal Data Is Collected, Used, and Protected
BC Poker collects and processes personal data as part of operating a licensed real-money gaming platform. This page explains what data is collected, why it is collected, who it may be shared with, and what rights users hold over their information. BC Poker operates under Anjouan Gaming Licence No. ALSI-202410011-FI1 and applies data handling practices consistent with its regulatory obligations. These principles are intended to help BCPoker users understand how their information is managed and protected.
What Personal Data BC Poker Collects at Registration and During Gameplay
BC Poker collects data in two main contexts: account creation and platform use. The type of data collected depends on how the account was created and which features are used.
Data Collected via Email, Phone, and Social Login (Telegram, MetaMask, X)
- Email registration – email address, password hash, and email verification status;
- Phone registration – phone number and verification code records;
- Social login (Telegram, MetaMask, X, Line) – the unique identifier from the linked account, which BC Poker uses to authenticate the user without storing the social platform password;
- KYC data (where requested) – government-issued ID, proof of address, and payment method ownership documentation.
Technical Data: IP Address, Device Type, Session Timestamps, Browser Information
- IP address – used to enforce geo-restrictions, detect unusual login patterns, and apply risk controls;
- Device type and operating system – used to optimise the interface and detect emulators or suspicious device configurations;
- Session timestamps – login and logout times, session duration, and activity logs;
- Browser type and version – collected as part of standard web session data.
How BCPoker Uses Your Data – Purposes and Legal Basis for Processing
BC Poker processes personal data for the following defined purposes:
- Account management – creating, maintaining, and authenticating the user profile;
- Transaction processing – facilitating deposits, withdrawals, and balance management through licensed third-party payment processors;
- Security and fraud prevention – monitoring for suspicious behaviour, detecting bot activity, enforcing HUD restrictions, and responding to account compromise;
- AML and compliance – screening transactions and account activity against risk parameters, maintaining records required by the platform’s Anjouan licence obligations;
- Responsible gaming – supporting self-exclusion requests, cooling-off periods, and limit management;
- Platform improvement – aggregated, anonymised session data used to assess platform performance.
Third-Party Data Sharing on BC Poker – Who Gets Your Information and Why
BC Poker does not sell user data. Data is shared with third parties only where required to operate the platform or meet legal obligations.
Licensed Payment Processors: Pay4z, Piastrix, OkaysPay and Others
Deposit and withdrawal operations are processed through licensed third-party payment providers. BC Poker shares the minimum data necessary to complete each transaction with partners including Pay4z, U2CPay, Piastrix, OkaysPay, CloudPay, WinPay, and Monnify, as well as local banking and e-wallet providers for regional fiat methods. These providers are required to handle data under their own privacy and security standards.
Regulatory and Law Enforcement Disclosure – When and Under What Conditions
BC Poker may disclose user data to regulatory authorities, law enforcement agencies, or supervisory bodies when:
- Required by a valid legal order or regulatory directive;
- Necessary to comply with the platform’s obligations under its gaming licence;
- Required to investigate fraud, money laundering, or other unlawful use of the platform.
Data Retention and Storage Security at BCPoker
BC Poker retains personal data for as long as the account is active and for a defined period after closure, in line with regulatory record-keeping requirements. Transaction records may be retained for longer periods where required by applicable law.
Cold Wallet Technology and Segregated User Fund Accounts
User funds are held in accounts that are independent from BC Poker’s operational accounts. Cryptocurrency holdings in user accounts use cold wallet (offline storage) technology to reduce exposure to online threats. BC Poker publishes Proof of Reserves, which verifies that user assets are covered 1:1 at any given time.
SSL Encryption, Access Controls, and Internal Security Audit Procedures
- SSL/TLS encryption – all data transmitted between users and BC Poker servers is encrypted in transit;
- Access controls – internal access to personal data is restricted to personnel with a defined role that requires that access;
- 2FA – two-factor authentication is available for all user accounts and recommended for enhanced protection;
- Internal audit procedures – the platform conducts regular reviews of its data handling and security practices.
Cookie Policy on BC Poker – What Cookies Are Used and How to Manage Them
BC Poker uses cookies and similar tracking technologies to support platform functionality. Categories in use:
- Strictly necessary cookies – required for login sessions, security checks, and basic platform functionality. These cannot be disabled without affecting how the platform works;
- Analytics cookies – used in aggregated, anonymised form to measure page performance and user flow;
- Preference cookies – store settings such as selected language and display preferences.
Cookie settings can be managed through the browser. Disabling non-essential cookies does not affect the ability to log in or use the core platform features.
Your Rights Over Personal Data Held by BCPoker
Registered users can exercise the following rights over personal data held by BC Poker:
- Access – request a copy of the personal data held about the account;
- Rectification – request correction of inaccurate or outdated personal information;
- Erasure – request deletion of data where the platform has no legal obligation to retain it;
- Restriction – request that processing is limited in certain circumstances;
- Portability – request a machine-readable export of certain data categories;
- Objection – object to processing carried out on the basis of legitimate interests.
Requests can be submitted to the privacy team at support@bcpoker.com. Requests will be reviewed and responded to within a reasonable timeframe consistent with applicable obligations.
Minimum Age Requirement and Data Processing for Under-18 Users on BC Poker
BC Poker does not permit account registration or access by persons under the age of 18, or below the legal gambling age in the user’s jurisdiction where that threshold is higher. If BC Poker identifies that an account was created by or on behalf of a minor, the account will be closed and any associated data deleted without retention.
Parents and guardians are advised to use content-filtering software on shared devices to prevent access to gambling platforms. If there is reason to believe a minor has created an account on BC Poker, this can be reported to support@bcpoker.com for immediate review.
